Refund Policy

Can I return items?

We do not accept returns as all items are handmade.

Why no returns?

Each piece is crafted individually, making returns impossible.

What if item is damaged?

Please contact us immediately if your handmade item arrives damaged so we can discuss possible solutions.

All sales are final due to the nature of handmade goods.

Do you offer exchanges?
How to contact support?

Reach out via our contact page for any questions or concerns.

Made By Heidi

Email: Hello@madebyheidiny.com

Phone: 516-462-1510